Module 05 · Incident manager

From first report to resolution

Capture, investigate and resolve incidents with full visibility from first report to closure—so lessons stick and repeats fall.

Capabilities

Capture, investigate, resolve

Frictionless reporting for the frontline, structured investigation for the people accountable.

Quick incident logging
Report an incident in seconds, from any device.
QR code reporting
Scan a code at the location to report on the spot—no logins to hunt for.
Photo and evidence capture
Photos, notes and documents attached at the point of report.
Investigation management
Structured investigations with owners, findings and root cause.
Trend analysis
Spot repeat incidents and hotspots before they escalate.

Every incident drives learning—and measurable follow-up.

Next step

Book a walkthrough with our team, or start a free trial and explore at your own pace.

Prefer the full picture first? Back to all features

UK food safety guides

Complaints, near misses and food safety incidents belong in your food safety records too. See how they fit alongside daily checks.

Care homes
Food safety for care homes
Kitchen records and evidence for EHO visits and CQC inspections, organised across every home.
Safer Food Better Business
SFBB app and digital pack
Run the FSA pack's safe methods, daily diary and 4-weekly review as a digital SFBB app across every kitchen.
HACCP-based systems
HACCP software
The seven HACCP principles in plain English, and where monitoring software can support your records.

Keep exploring