Case study
Food safety across restaurant, hotel and bakery kitchens
Hawksmoor, Wenzel's, The Langham, London and Foxhills run shift checklists, scored audits and follow-up actions on A Safer Risk, with head office visibility across their sites.
Restaurants, bakeries and hotelsUnited Kingdom
- Named hospitality brands
- 4
- Kitchens and production
- Multi-site
- On one platform
- Checks, audits & actions
The organisation
About Hospitality customers
Hawksmoor, Wenzel's, The Langham, London and Foxhills are four separate businesses: a British restaurant group, a bakery chain, a London hotel and a Surrey hotel and country club. They are not one group. What they share is kitchens that must record food safety while service runs, and leadership that needs a clear picture of checks, audits and open actions without chasing every site by phone.
Hawksmoor
Restaurants
British restaurant group with sites in London, Manchester, Edinburgh and other cities, known for steak and hospitality.
Wenzel's
Bakeries
Bakery chain with shops across London and the South East, producing fresh bread, pastries and food-to-go.
The Langham, London
Hotel
Five-star hotel on Regent Street with restaurants, bars and banqueting for guests and events.
Foxhills
Hotel and country club
Hotel and country club in Surrey with dining, events and leisure facilities on one estate.
01
The challenge
Opening checks, temperature logs and cleaning happen while service is under way. When records live on paper or in scattered files, a missed task in one kitchen may only surface when head office asks. Restaurant groups, hotel kitchens and bakery production need the record made on the shift, and an honest view of overdue work across locations, without adding admin for teams on the pass.
02
The approach
These businesses use A Safer Risk as the shared system for food safety compliance across their sites. Teams complete scheduled checklists and scored audits on phone or tablet; leaders review documents, progress and outstanding actions from a multi-site compliance dashboard.
Scheduled checks on the shift
Opening, temperature and cleaning tasks are scheduled, completed with evidence on a phone or tablet, and tracked through to closure.
Documents under control
Policies and procedures sit in the document store with review dates, so kitchen teams and head office work from the same current version.
Scored audits with clear ownership
Internal audits capture findings that become assigned actions with due dates. Safer Food Scores external audits can use the same audit template as internal visits.
Visibility for head office
The compliance dashboard shows missed checks and open actions by site, so leaders can prioritise follow-up before service pressure builds.
03
The outcome
We do not publish individual customers' scores or inspection grades. What these businesses share is a clearer daily rhythm: checks on the shift, audits that raise owned actions, and a head-office view before problems drift for days. Across the wider platform, roughly 11,110 audits, 2,944 checklists and 8,000 actions were logged in the last 60 days by about 90 businesses (platform-wide, not these four alone).
- Shift checklists completed with evidence on mobile or tablet
- Scored audits and follow-up actions with an owner and due date
- Central document store with review dates for policies and procedures
- Multi-site dashboard for missed checks and open actions
- External Safer Food Scores audits aligned with internal audit templates
Related guides
Food safety software for hospitality kitchens
Opening checks, Safer Food Better Business records and head-office visibility for restaurants, pubs, hotels and bakery production.
Hospitality
Food safety for restaurants, pubs and hotels
Opening checks, temperatures and audits for multi-site hospitality kitchens, with head office visibility the same morning.
Safer Food Better Business
SFBB app and digital pack
Run the FSA pack's safe methods, daily diary and 4-weekly review as a digital SFBB app across every kitchen.
Multi-site kitchens
Missed checks across sites
Overdue kitchen checks at every site, visible the same morning, with a named owner on each one.
HACCP-based systems
HACCP software
The seven HACCP principles in plain English, and where monitoring software can support your records.
“Multi-site hospitality needs the same shift discipline as any other regulated kitchen.
These customers show how one platform holds checks, audits and follow-ups across brands.”
Next step
Bring the same clarity to your sites
See how A Safer Risk connects audits, checklists, documents, and actions across multi-site care and hospitality operations.